Refund policy

At Torrisi Motorsport, we are committed to providing our customers with high-quality products. Please take a moment to review our refund and return policy:

1. Eligibility for Returns

   • Items must be unopened and in new, unused condition.

   • The product must be in its original packaging with all included accessories, labels, and tags intact.

2. Non-Acceptance of Change of Mind

   • We do not accept returns or offer refunds for change of mind. Please ensure you are satisfied with your purchase before placing an order.

3. Restocking Fee

   • A restocking fee of 20% will be applied to all returns, regardless of the reason.

   • The restocking fee covers the cost of handling, inspection, and repackaging.

4. Performance Products & Damage Claims

   • Refunds for performance products (including but not limited to aftermarket or racing components) will not be accepted until the product has been inspected by Torrisi Motorsport or an authorised third party.

   • Any damage caused to a vehicle or related systems by the installation or use of performance products is not eligible for a refund unless a formal inspection determines the product to be faulty.

   • The customer will be required to provide documentation, installation records, or additional evidence as part of the inspection process.

5. Refund Process

   • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

   • If approved, a refund will be processed to the original payment method used for purchase.

6. Return Shipping Costs

   • Customers are responsible for the shipping costs for returning items to Torrisi Motorsport.

7. Exceptions

   • If the item is defective or damaged upon arrival, please contact us immediately for assistance in processing a return or exchange.

For any questions or concerns about your purchase, please feel free to reach out to our customer service team at 0490 535 265.

Thank you for choosing Torrisi Motorsport!